Our customers have direct access by telephone and email to the engineers who develop and maintain the products, there is no "first level"/"second level" support or whatsoever. If a problem occurs, you can be sure that you have the attention of the people who created your product and therefore know every single part of it. Our technical department adds up over one century of experience in the field of timing and frequency and we know that most of the people using a Meinberg system count on the reliability and accuracy of our products. In fact, a lot of organisations with important tasks are long-term customers, including public and governmental organisations like air traffic control or satellite operators, police, military, fire departments, energy providers, universities and institutes around the globe and many commercial institutions operating in business sectors like finance, energy, environmental services and so on.

Meinberg is not manufacturing equipment for the mass market, we offer specialised high quality equipment for customers who need accurate timing or frequency solutions. A main part of our business is project related, therefore our organisation is able to react to and interact with our customers, finding the optimal solution for them. This often means that an individual solution has to be designed and our products and our team is prepared for this. In fact, a lot of our features were introduced into the standard because one of our customer needed it and we imagined that these features could be useful for other customers, too.

Another point is our approach to offer our customers widely used standards plus new features and unique functionality. We keep up with latest technologies and standards, one example is our LANTIME IPv6 support, which is unmatched and shows our will to provide you not only with today's standards.